Support

Documentation

Real-time Hardware (Products: Responder, Venture)

VentureGPSUser Guide for all users of venturegps.com
XR2001 Wiring DiagramInstall Diagram for XR2001 Unit
XR Series LED ExplanationThe meanings of the lights on the front of XR Series vehicle units

Passive Hardware (Products: G4, G5)

VentureGPSUser Guide for all users of venturegps.com
G5 SoftwareInstall / User Guide for G5 Unit Software
G5 Hardware Install GuideInstall Guide for G5 vehicle units

Software Support

G-Echo

CautionIf you purchased your G5 system prior to 2013 and are upgrading to a new computer then you may need to send in your office unit to be reprogrammed to work with Windows 7 and 8.

Description

Not to be confused with the G4 Echo Suite. This software was first released in 2009. It is a web-uploading software just like the TMI Passive Suite.

Products supported: G5 vehicle unit (32 or 64bit Windows), G4 vehicle unit (32bit Windows ONLY)

Computers supported: Windows XP SP 3, Vista, Windows 7, Windows 8

Not Supported: To run this software with G4 hardware you must be on a 32bit version of Windows, not 64bit.

Software Download

Instructions: Please read all of the instructions before installing to make sure that your computer meets the software requirements. [ Download Instructions ]

Step 1: MSDE: This will install the database engine on your computer. REBOOT AFTER THIS STEP [ Download MSDE ]

Step 2: Database Code: This will install the database code. A DOS window will pop-up and a bunch of numbers will scroll by fast. [ Download Database Code ]

Step 3: G-Echo Program: This will install the G-Echo Program. [ Download G-Echo ]

Optional Step: G4 USB Driver: For G4 hardware only. This is the driver software that you need to get your ADL Base station running. [ USB Driver ]

Optional Fixes

Fix DB1: If you install the database code more than once then you will cause your vehicle list in G-Echo to blank out. Run this to fix the database. [ Fix DB1 ]